Contact Us

admin@vibit.com.au

Return Policy:

Returns and Refunds

Vibit wants you to be excited about your new purchase. However, if you need to return an item, Our Vibit team is here to help. Below are a few noteworthy points to keep in mind when returning a product you purchased from Vibit.

Standard Return Policy:

You have 30 calendar days from the date you received your Vibit order. Please contact admin@vibit.com.au to arrange the return of the product.

Please be sure to include your original Vibit order number, or else our team will not be able to issue you a refund. If you cannot find your order number, please contact the Vibit Team at admin@vibit.com.au before shipping your unit back, and they would be happy to find it for you.

Only items that have been purchased directly from this flash sale can be returned to Vibit. Vibit products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Vibit does not cover shipping costs for returns. Returns exclude the original shipping fee paid.

Please ensure that the item you are returning is repackaged with all the cords, accessories and documentation that were included when you received it.

Refund Policy:

Once the Vibit team receives and inspects your returned product, our accounting team will initiate your refund within 2-3 business days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.

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Backorders will ship in 28 days.
Return Policy

Returns and Refunds

Vibit wants you to be excited about your new purchase. However, if you need to return an item, Our Vibit team is here to help. Below are a few noteworthy points to keep in mind when returning a product you purchased from Vibit.

Standard Return Policy:

You have 30 calendar days from the date you received your Vibit order. Please contact admin@vibit.com.au to arrange the return of the product.

Please be sure to include your original Vibit order number, or else our team will not be able to issue you a refund. If you cannot find your order number, please contact the Vibit Team at admin@vibit.com.au before shipping your unit back, and they would be happy to find it for you.

Only items that have been purchased directly from this flash sale can be returned to Vibit. Vibit products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Vibit does not cover shipping costs for returns. Returns exclude the original shipping fee paid.

Please ensure that the item you are returning is repackaged with all the cords, accessories and documentation that were included when you received it.

Refund Policy:

Once the Vibit team receives and inspects your returned product, our accounting team will initiate your refund within 2-3 business days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.